How Wallet Records Are Used
Our Privacy Policy covers the details needed to open and protect your account, confirm account ownership and match a payment record to the right cashier request. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may store the payment reference, amount,
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status and supporting receipt details, rather than your wallet password. We also receive device, browser, login, IP and account activity details so we can spot unusual access and answer a status question. We use these records to provide account services, resolve payment disputes, maintain technical logs
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and meet valid legal requests. We share relevant details only with service providers involved in hosting, security or payment processing, or when the law requires it. Access depends on local law, and our policy applies where local law permits. You can ask us to explain a
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record through the account help route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.